Delivery Information
At Children’s Party Shop we know how important delivery is, especially when on it’s for a special Birthday as we can not let the little ones down! We at Children’s Party Shop will keep you fully informed by sending you an e-mail when your item has been dispatched. All items are dispatched next day after placement of the order before 9.00pm. If an item is out of stock you will be advised of expected delivery date. If you want the bulk of your parcel sent out to you minus the out of stock item we can do that. The out of stock item will then be sent out to you at no extra charge by First Class Royal Mail.. Please note that Saturday and Sundays are not working days so all orders placed on a Friday do not go out untill Monday.
UK 1 item £1.50
If you are only ordering 1 item, say a set of invitations or loot bags, then we will only charge you £1.50 to deliver them. The item will be sent by First Class Royal Mail. You should receive the parcel the next working day after posting but please be patient if this is not the case.
UK 2 Party Items £2.00 ( Any 2 Items)
If you're only ordering invitations and a set of party of cups we will do you a special rate of just £2.00 only. All these items will be sent by First Class Royal Mail. You should receive these the next working day after posting but please be patient if this is not the case.
UK Royal Mail Standard Second Class (4 items or less - excludes Party Packs) - £3.85
Standard Delivery is sent via Royal Mail 2nd Class post. Please allow up to 7 days for delivery of these items, if your party is less than 7 days away please use Royal Mail First Class Post.
- £3.85 per order.
- No upper weight limit.
- Delivery to all areas in the UK & Ireland Monday-Saturday.
- Typically allow 7 working days for delivery.
UK Royal Mail First Class - £4.95
First Class Royal Mail should arrive the next working day after postage but please be patient if this is not the case. There is a weight limit of 2kg but in our experience most people order under this and you will be advised if there is any additional postage to be paid.
- £4.95 per order
- Weight Limit 2kg
- Delivery to all areas in the UK & Ireland Monday-Saturday.
- Typically allow 1-2 working days for delivery.
Overseas Delivery
All prices are quoted in GB Pounds
Europe |
Rest Of The World |
||
Items |
Price |
Items |
Price |
1-2 |
£3.50 |
1-2 |
£4.50 |
5 |
£5.25 |
5 |
£7.00 |
10 |
£9.00 |
10 |
£13.00 |
- Postal Charge see table above
- If ordering more than 10 items additional items will be charged at the following: Europe £1.00 and Rest Of The World £1.50
- Typically allow 5-7 working days for delivery for Europe and 1 -2 Weeks Rest Of The World.
If A Parcel Gets Lost……
If your parcel gets lost then please notify us straight away. Your parcel will all ways have a Senders Label on it so it should make our way back to us at Childrens Party Shop. The Post Office will only class a parcel lost after 15 days therefore we will not accept liability for the parcel that is lost less than fifteen days.
In our experience if a parcel has not turned up please check at your local Post Sorting Office as 9 times out of 10 they may have tried to deliver it but have not left a card.
We will try and get another parcel out to you in time for your party but you will need to pay for this. If the parcel turns up then we will refund you the money back when you return the items back to us in their original condition. If the parcel is returned back to us as they could not deliver it then we will refund you the money back at this point. This hardly ever happens but if it does please let us know straight away.
Returns.....
We will accept returns after 10 days from delivery if you are not happy with your order and a full refund will be given. We can not refund the cost of postage. All returns must be in their original packaging and intact and in the condition we have sent them.
If the item is damaged then please return and we will refund you or a replacement sent out.
If you are returning goods because you have ordered too much a 20% re-stocking charge will be made off the cost of the returned goods.
In all cases please e-mail: sales@childrenspartyshop.co.uk
We will e-mail you when we have received the goods but please allow 7 days for the refund to be made.
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Testimonials
Have received all the goods that I ordered, would like to comment on the excellent quality of the products and also the speedy delivery and customer service that you provided.
Found your shop had everything that I needed to use for my party and at a very reasonable cost.
It was so nice not having to take a two year old round lots of different shops to get the bits I needed!!!
Thank you very much
